Shipping Information

We proudly ship across Canada and the United States.

Processing Time

Orders are processed within 1–3 business days after payment confirmation.

Please note:

• orders are not processed on weekends or holidays
• processing times may increase during promotions or high-volume periods

Estimated Delivery Times

• Canada: 3–10 business days
• United States: 5–12 business days
• International: 7–21 business days

Shipping times are estimates and may vary depending on carrier delays and destination.

Tracking Information

Once your order has shipped, you will receive a confirmation email with tracking details (if available).

Please allow up to 48 hours for tracking updates to appear.

Shipping Responsibility

Customers are responsible for providing accurate shipping information at checkout.

Danacaona is not responsible for:

• incorrect shipping addresses
• carrier delays
• lost or stolen packages marked as delivered

Returns & Refunds

Due to the intimate and hygienic nature of our products, all sales are final.

We do not accept:

• returns
• refunds
• exchanges

on lingerie, intimate apparel, or opened products.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery at:

danacaonashop@outlook.com

Please include:

• your order number
• clear photos of the item and packaging

Once reviewed, we may offer:

• a replacement
• store credit
• or another appropriate resolution

at our discretion.

Contact Us

For questions regarding shipping or your order, please contact us at:

danacaonashop@outlook.com

Thank you for shopping with Danacaona 💖