Thank you for shopping with Danacaona 💖
We are committed to providing a smooth and reliable shopping experience for every order.

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Please note:

• processing times may be longer during holidays, promotions, or high-volume periods
• orders are not processed on weekends or holidays

Shipping Time

Estimated shipping times may vary depending on your location and carrier service.

Estimated Delivery Times:

• Canada: 3–10 business days
• United States: 5–12 business days
• International: 7–21 business days

Please note that delivery times are estimates and are not guaranteed.

Shipping Fees

Shipping costs are calculated at checkout based on:

• shipping location
• package weight
• selected shipping method

Free shipping promotions may be offered during special events or campaigns.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information (if available).

Please allow up to 48 hours for tracking updates to appear.

Incorrect Address Information

Customers are responsible for providing accurate shipping details.

Danacaona is not responsible for:

• packages shipped to incorrect addresses provided by customers
• lost or delayed shipments caused by address errors

Lost or Stolen Packages

Danacaona is not responsible for lost or stolen packages marked as “Delivered” by the shipping carrier.

If your package is missing, please contact the shipping carrier directly.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery at:

📧 yourbusiness@email.com

Include:

• your order number
• photos of the damaged item and packaging

We will review the issue and provide an appropriate solution.

International Orders

International customers may be responsible for:

• customs fees
• import taxes
• duties

These charges are determined by your country’s customs office and are not controlled by Danacaona.

Contact Us

For shipping questions or concerns, please contact us at:

danacaonashop@outlook.com

Thank you for choosing Danacaona ✨